Comments on: Delta Delays http://www.2sentencesorless.com/2007/06/25/delta-delays/ Trying to make sense of the world - 2 sentences at a time. Mon, 23 Mar 2009 13:12:16 +0000 http://wordpress.org/?v=2.9.1 hourly 1 By: Delta Delays - part Two at 2 Sentences or Less http://www.2sentencesorless.com/2007/06/25/delta-delays/comment-page-1/#comment-6358 Delta Delays - part Two at 2 Sentences or Less Fri, 29 Jun 2007 17:42:40 +0000 http://www.2sentencesorless.com/2007/06/25/delta-delays/#comment-6358 [...] response, 4 days after I was told they would respond in 12 hours. Delta Airlines responded to my complaint submission with the [...] [...] response, 4 days after I was told they would respond in 12 hours. Delta Airlines responded to my complaint submission with the [...]

]]> By: Bill http://www.2sentencesorless.com/2007/06/25/delta-delays/comment-page-1/#comment-6352 Bill Thu, 28 Jun 2007 17:51:15 +0000 http://www.2sentencesorless.com/2007/06/25/delta-delays/#comment-6352 I called Support Services for Delta.com again today. My complaint has still not been registered. I was instructed to contact Corporate Customer Care. They apparently have no email address, nor a phone number. I have to send my complaint via snail-mail. Delta Airlines get ready! This entire ordeal and the related notes will be arriving via certified mail. On a positive note - thanks to Disney Lost and Found in Cape Canaveral - my bag is finally in the States! Looks like it may even arrive a day before they predicted! I called Support Services for Delta.com again today. My complaint has still not been registered. I was instructed to contact Corporate Customer Care. They apparently have no email address, nor a phone number. I have to send my complaint via snail-mail. Delta Airlines get ready! This entire ordeal and the related notes will be arriving via certified mail.

On a positive note – thanks to Disney Lost and Found in Cape Canaveral – my bag is finally in the States! Looks like it may even arrive a day before they predicted!

]]> By: Bill http://www.2sentencesorless.com/2007/06/25/delta-delays/comment-page-1/#comment-6336 Bill Tue, 26 Jun 2007 20:26:01 +0000 http://www.2sentencesorless.com/2007/06/25/delta-delays/#comment-6336 The complaint I logged with Delta.com yesterday was not received. I had issues submitting the complaint, because it wouldn't accept a "Baggage:" complaint. After I unchecked baggage, it submitted the complaint, and displayed a confirmation page. I called the Delta.com support site today, and they had no record of my submission. According to the operator, I should have received an immediate confirmation and a call within 12 hours. Apparently, Delta Airlines does not like to receive complaints. The complaint I logged with Delta.com yesterday was not received. I had issues submitting the complaint, because it wouldn’t accept a “Baggage:” complaint. After I unchecked baggage, it submitted the complaint, and displayed a confirmation page.

I called the Delta.com support site today, and they had no record of my submission. According to the operator, I should have received an immediate confirmation and a call within 12 hours. Apparently, Delta Airlines does not like to receive complaints.

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